Service Team
Our team manage all aspects of the Customer Service team Manage the day to day operations of the Monitor the activities to ensure all service levels committed are met and exceeded Report on KPIs and track customer service.
HVAC Technicians
- Our technicians have excellent knowledge of Installing, maintaining and repairing ventilation and air conditioning systems and equipment.
- We are performing emergency repairs promptly and efficiently. We have ability to work after hours, over weekends and on public holidays with short or no notice.
- Repairing machines or systems using the needed professional tools.
- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Determining causes of operating errors and deciding what to do about it.
AMC Team
Our AMC Team consists of a seasoned group of specialists that cater to the requirements of customers who have been with us for more than 10 years and have been on yearly maintenance plans. We are handling all aspects of our company’s interactions with its internal and external clients. We can create, organise, and carry out plans of action in response to customer input and feedback.
Account Team
- Customer satisfaction and provide professional customer support. Our account team ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations. Account team produce error-free accounting reports and present their results
- Among the most important trends in the accounting team are the increasingly high standards surrounding transparency in accounting and a greater focus on data security.
Project Team
- Develop and track a project schedule including trade manpower loading for the project
- Establish project cost control centers for tracking of equipment, material, labor, subcontracts and miscellaneous costs
- Follow-up on any required warranty work and maintain contact with owner to insure customer satisfaction
HR & Admin
Manage and oversee the daily operation, workflow, resources, output, and administration to be in line with business goals and daily targets.